We collect your personal information at various points of the browsing experience, including when you place orders, receive our services or the services of our partners. When you provide personal identifying information in processes such as promotions, contests, feedback forms and through postings in our discussion forums, we also collect this information. If you volunteer information that is required to complete purchases such as billing, payment, location and contact information, we potentially collect this as well. Through our use of online Cookies and other integrated tracking protocols, we automatically collect non-personal information such as browsing behaviour, traffic distribution, clickthrough rates and other customer choices. This information is collected and used to ensure that every visitor has an optimal browsing experience while using the Site. Cookies being disabled in your web browser will not prevent you from accessing the Site and most web browsers will notify you when Cookies are are being used.
Use of Information Collected
The information we collect is used to both optimize the user experience of the Site, as well as to complete important processes for clients. These processes include processing orders, offering customer support services, recognizing customer referrals, and general functions that are necessary to running the Site. Your past orders may be tracked and stored in order to create a specialized customer experience, including offering you products that we believe you will be interested in based on past behaviours. We may use personal contact information to include you in communication databases such as promotional emails, regular communications, and sales notifications. If you would like to opt-out of these communications, simply log into your account and change your email delivery settings to exclude yourself from further communications. You can also contact customer support to request that you are excluded from further marketing correspondence.
Personal Information Access
As part of information sharing partnerships with trusted third-party providers, your information may be shared to provide optimal service and order processing on the Site. Third-party functions in the Site include but are not limited to marketing communications, customer analysis, search engine optimization, and web server hosting. To complete the order processing procedure, we may share personal information including contact and location information with logistic suppliers. This ensures that your orders are correctly shipped to the address provided. We reserve the right to transfer information collected as an asset in the case of a sale or merger with another organization. These circumstances include bankruptcy proceedings, insolvency, debt repayment, a change of ownership, or entering into a partnership with another company. We also may voluntarily or be required by law to provide personal information when reasonably acting in good faith to protect Site users, customers, partners or the public. These circumstances can include but are not limited to requests from legal authorities, to protect our own rights, to contribute to public safety, safety of our employees, your own safety, and during legal claims. If you post personal information on a forum or in chats, you are consenting to the fact that the information can reasonably be read, accessed or collected by anybody at anytime. We share no responsibility for the result of any personal or identifying information that is shared within our public or member forums. We reserve the right to utilize non-identifying personal information that is collected through the Site to optimize the operation of the Site. This information may be shared with third-party partners and websites at any time. We do agree to not sell, distribute or present the information to any third-party groups for profit except in cases as listed in the conditions above.
Information Protection Procedures
We take all reasonable steps to protect the information that we collect from you while visiting the Site. We employ a variety of data protection and management practices to maintain safe, secure and confidential storage of the information collected. We take every possible measure to keep information secure through technical means, however it is to be understood that no online or hardware-based systems are completely secure. All sensitive information transferred on the Site is encrypted by Secure Socket Layer technology to prevent authorized access. Only employees or third-parties that require access for the necessity of Site and business operations will be granted access to this information.